BM
Bongiwe M
1 reviews | Active since Jan 2019
08 Jan 2019, 11:46
Unauthorized debit order R129
I received an Sms about an unauthorized debit order(R129) from Procall on the 29th of December This is the 3rd time I'll be reversing a debit order I know nothing about at Fnb I'm tired of this so I'll look for a bank that will not be careless with our data, I'm not sure if your staff sells our info to these little callcentres or sole props. Businesses should not be allowed to debit our accounts without us signing a bank form, why are you allowing these ****** to have access to our money????
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
09 Jan 2019, 10:24Good Day Bongiwe Ehieze,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Jan 2019, 10:24
Official
Good Day Bongiwe Ehieze,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
BM
Bongiwe M's updateReviewer Update
09 Jan 2019, 12:57I just called the bank to reverse this debit order it's done however to Stop debit orders from my account for each(*********) business is R20 why must I pay when I did not give this Procall permission don't even know who they are... I AM DONE WITH FNB
BM
Bongiwe M's update09 Jan 2019, 12:57
Reviewer Update
I just called the bank to reverse this debit order it's done however to Stop debit orders from my account for each(*********) business is R20 why must I pay when I did not give this Procall permission don't even know who they are... I AM DONE WITH FNB