TG
Thinus G
1 reviews | Active since Apr 2018
20 Dec 2018, 20:54
Unauthorized debit order on personal loan or early debit?
Good day
I recieved my pay early this month on the 15th of December 2018, on the 18th my personal loan premiums were deucted. My agreement was to let my payments be deducted on the 25th. When I log into my online banking and check the loan's payment date it says 25 Dec 2018. Will I be paying double this month?
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 09:25Good Day Mr Geyser,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the FNB Loans department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the FNB Loans department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Dec 2018, 09:25
Official
Good Day Mr Geyser,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the FNB Loans department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the FNB Loans department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
TG
Thinus G's updateReviewer Update
21 Dec 2018, 10:23Thank you for the quick reply. 5 stars
TG
Thinus G's update21 Dec 2018, 10:23
Reviewer Update
Thank you for the quick reply. 5 stars