UNAUTHORIZED DEBIT ORDER FROM *** - JEREMY

EVERY SINGLE MONTH I GET THESE UNAUTHORIZED DEBIT ORDERS THAT FNB FAILS TO REVERSE SOME. NOW, THIS MONTH I HAVE 'NADO' DEBIT ORDER FROM ********** 750 - JEREMY. WHO IS THIS JEREMY??? I DO NOT KNOW THIS PERSON OR COMPANY. THE FACT THAT YOUR APP IS NOT ABLE TO REVERSE SUCH TRANSACTIONS BECAUSE THEY ARE 'NADO' AND EVEN UNABLE TO REVERSE FROM WITHIN BRANCH OR CALL CENTRE IS A BIG WORRYING FACTOR. HOW IS IT THAT YOU ARE ABLE TO SEND ONE TIME PINS WHEN ONE IS LOADING A BENEFICIARY, BUT YOU FAIL TO VERIFY USING SAME FOR SUCH TRANSACTIONS. I'M HONESTLY GOING TO CLOSE MY ACCOUNT WITH YOU GUYS. IT'S ENOUGH NOW!!!! :-(