UNAUTHORIZED DEBIT ORDER EVEN WHEN I CANCELLED THE PACKAGE

I AM SICK AND TIRED OF FNB CONNECT AND FNB SMART DEVICE SINCE OCTOBER THEY'VE BEEN DEBITING R 320.00 FOR THE 5 GB PACKAGE I CANCELLED EVER SINCE THEIR SECOND DEVICE GAVE ME ISSUES NOW THEY DEBITED AGAIN ON THE 23 NOVEMBER R 320.00 WHICH I WENT TO THE BRANCH AND I REVERSED IT CAUSE I DID CALL THEM AND I CANCELLED THE PACKAGE WHATS SURPRISING IS THAT THEY DEDUCT MY MONEY BUT THEY DON'T ALLOCATE THE DATA I WENT TO NORTH GATE TO REVERSE THE DEBIT ORDER AND LAST NIGHT SINCE THERE'S MONEY IN MY ACCOUNT THEY DEDUCTED AGAIN THE SAME R 32.00 BUT THIS TIME THEY CHANGED THE REFERENCE NUMBER ...I AM SICK AND TIRED OF FNB WORST POOR INADEQUATE SERVICE AND FOR EACH INDIVIDUAL WHOM I DEALT WITH WHEN I CANCELLED THE 5 GB PACKAGE IT SHOWS THAT FNB STAFF IS *********** AND LACK AN EXPERIENCE OF GOOD CUSTOMER SERVICE AND ATTENDING TO THE NECESSITY OF COMPLIANCE......I EVEN REFERRED MY COMPLAINT TO THE OMBUDSMAN OF WHICH I AM DISAPPOINTED SHAME FNB DOES NOT CARE OF THEIR CLIENT AND THEY HAVE NO SHAME EITHER NO REMORSE IN LOOSING CLIENTS OVER INCOMPETENCY WHY AM I STILL BEING DEBITED WHEN I CANCELLED THE PACKAGE?AND WHEN THEY DEBIT MY MONEY WHAT ARE THEY DEBITING FOR WHEN THEY DON'T EVEN ALLOCATE MY DATA I AM HONESTLY OUT OF ANY INTEREST OF ANY PRODUCT WITH FNB ALL I WANT IS MY R 320.00 WHICH WAS DEBITED UNAUTHORIZED AND MY R 300.00 THEY HAVE TO RELEASE TO CANCEL MY CONTRACT(FNB CONEXIS A2) OF WHICH I EVEN LOGGED A COMPLAINT TO THE OMBUDSMAN I NEED MY FUNDS BACK IN MY BANK ACCOUNT I CANT TAKE THIS ANYMORE.