Unauthorized debit order by FNB. Now I can't get credit!!!!!!

<p>Three weeks back I logged a complaint about FNB for a DEBT CONSOLIDATION loan I was doing. Firstly it was an issue that my salary was being paid into my savings account, which I then changed, then I had to wait for the first payment to reflect before proceeding with my application. so I waited another week. I have never had issues before when it came to credit loans etc. </p> <p> </p> <p>Well,on Saturday I proceeded with my application, only to find that there was a unauthorized debit order that has gone off my cheque account. This is the second time this had happened to me so I logged it with FNB and asked them to stop this as it's ***** and I did not authorise this. So they said they would. Now on Friday the 26th it went off again so I called the customer service line and requested them to reverse this as I did not authorise this. </p> <p> </p> <p>Now when finalized my DEBT consolidation loan application with FNB it's now an issue as the unauthorized debits were reversed then out back into my account. </p> <p> </p> <p>The consultant rudley said oh well you just have to reapply in three months time. Well let me just say that it doesn't help me in three months time, I need assistance from my bank NOW. I am doing this DEBT consolidation loan so I can settle my accounts and have no DEBT,as I have app**** for a new Job and require my DEBT to be cleared. </p> <p> </p> <p>The purpose of your bank is to be there for their clients when we need help and clearly this is not what FNB is doing. If I do not get my FNB DEBT consolidation loan sorted out and paid and if this affects my chances of my new career possibilities I will hold FNB responsible for this.</p> <p>I have taken my previous complaint as far as the ombudsman for FNB and am quiet happy to do it again. The service from FNB as if late has been absolutely disgusting and I am very very tempted to close my account.</p> <p> </p> <p>I have been nothing but a loyal customer of FNB since 2007.</p> <p> </p> <p>I am awaiting fast and quick actions for my complaint. If I cannot get my DEBT consolidation loan I want a personal loan so I can sort out my DEBT and clear it.</p> <p> </p> <p>Thank you</p> <p> </p> <p>Lauren Duncan</p> **********