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Tsholedi S

1 reviews | Active since Jan 2019

25 Jul 2021, 14:49

Unauthorized Debit Order

I've got two expired DebiCheck mandate from my FNB account because ******** app**** for cellphone contracts at TELKOM and MTN with my banking details. Even after the mandates expired, R199 still went off for MOBILESTORE transaction. I don't know if the remaining one for Telkom will still go off. Isn't DebiCheck there to protect us from unauthorized debit orders??? If yes, why then am I a victim???

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Replies (1)
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Tsholedi S's update29 Jul 2021, 08:07
Reviewer Update
Good day,

I made a reversal of the aforesaid unauthorized debit order but this morning to my surprise I got a notification that Telkom and MOBLESTORE registered mandate debit order was logged??? Even after I reversed and stopped the debit order?? What is going on here??? I had to suspend these mandates because wow looks like I'm fighting an endless battle!