tM
thabo M

1 reviews | Active since Jul 2014

27 Jul 2017, 12:21

Unauthorized debit order!

<p>My cheque account was debited R117.50 without my autorisation. When i called FNB they told me it's from a number ********** . When i called that particular number they in tunr said they got an instruction from ********** . This number just rings. HOW DOES THE BANK ALLOW MY ACCOUNT TO BE DEBITED WITHOUT AUTHORISATION FROM ME? I DO NOT KNOW THESE PEOPLE. On my bank statement it shows Ref: Revolvrew Revo 116872. What is this for?? I am also starting to see a trend with all other people reporting this under FNB. What is the bank doing about this?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2017, 13:08
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***