BM
Boniwe M
1 reviews | Active since Feb 2019
13 Feb 2019, 08:55
Unauthorized debit order
I received an sms from a company named GAP MBS lodging a debit order for date 190217 on my account. The contact number is ********** 619 ref. GAPMBS ********** 3. Their website is www.wizardlifestyle.co.za. Its a ****. My colleague and I called FNB and we were told that there is nothing they can do. We must wait for the debit order to go through and we can reverse it. This affects our credit score.
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FNB (First National Bank)'s replyOfficial
13 Feb 2019, 09:56Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply13 Feb 2019, 09:56
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)