KR
Katz R
1 reviews | Active since May 2017
03 Feb 2019, 18:01
unauthorized debit order
My flight landed from overseas only to realize there has been an unauthorized R135 debit order from "Egoli rewards" from my FNB account. Is my FNB not supposed to be protecting clients funds? I have never heard of the company ever and this is *****, needs to be investigated!!
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FNB (First National Bank)'s replyOfficial
04 Feb 2019, 11:31Good Day Katz Randles
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
FNB (First National Bank)'s reply04 Feb 2019, 11:31
Official
Good Day Katz Randles
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***