1 reviews | Active since Aug 2016

26 Jul 2017, 11:12

unauthorized debit order

<p>to who it may concern </p> <p> </p> <p>this is really sicknening now that almost every month i have people *******ly debiting my bank account and what makes it worse is that i have never given these people access to debit my account and almost every second month i pick an unathorised debit order that i end up paying for every time i reverse it and this is costly on my side now as it has become a culture to have unathorised debits showing in my bank account and every time i call FNB i am told i can reverse that payment yet the even charge me for that , my account has been a victim of such for a number of times now and i think FNB should be very cautious by now but No i am still a victim of ****s that are taking money from me , why can they not improve their security measures , i have had enough and i want to terminate my services with them and take my business elswhere , where they will make me feel safe with my little hard earned money </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2017, 11:25
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***