KK
Khazamula K

1 reviews | Active since Aug 2018

27 Sept 2018, 12:36

Unauthorized Debit order

FNB personal Loan keeps on debiting money from my account despite the agreement we had... its been happening for the 3rd time in a month

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2018, 12:49
Official

Good day Khazamula Khoza

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)