1 reviews | Active since Jun 2017

25 Jun 2017, 21:11

Unauthorized Debit Order

<p>Fnb,</p> <p>A debit order with a reference Var Vh Var161410 went off my account for an amount of R99. I went through my statement and realized the first debit went off for the first time in May 2017 but I never received a notification. And now again this month... Firstly, I have never signed up or authorized such. I have no idea who or what the organization does.</p> <p>FNB I am very worried that my account number has ended up in the hands ******** and you are not doing anything to safeguard our money from unauthorized transactions. </p> <p>I needs these transactions fixed ASAP.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 10:53
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***