1 reviews | Active since Oct 2016

22 Jan 2018, 09:44

Unauthorized debit order

So R129 has been debited from my account today by EasyDebit Ezd PH32799G,, I don't remember authorizing any debit order for that amount and I can't reverse it??? What the hell is that. I want my money back

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2018, 10:11
Official

Hello tebogo-dorothy-ntoampe ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***