1 reviews | Active since Jan 2017

17 Dec 2017, 09:07

Unauthorized debit order

I have been trying to call in to reverse unauthorized debits from my account since yesterday yet you clearly don't have enough staff because I still cant get through I have just used 100 bucks air time waiting for you to answer my call yet still no luck im really considering changing my bank I cant any more

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Dec 2017, 10:20
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)