TT
Thabo T

1 reviews | Active since Nov 2010

26 Nov 2017, 11:14

Unauthorized Debit Order

Whats the use of the Mobile App if its useless what the use of the helpline ********** 362 if your consultants are not educated n keep on transferring till you run out of airtime? Why should I call myself your client but you don't care about my loss? There's a ********** debit order going around with the ref: VAR VH VAR417120 R125.60 but I can't reverse it at all because FNB is useless so to say I'm joining the other useful bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 09:31
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)