1 reviews | Active since May 2017

03 May 2017, 08:39

Unauthorized debit Order

<p>I had an unauthorized debit order on my FNB account. The User Name was "Absa Bureau Services 1 User".<br />I see that it has been used by ********s for some time, please investigate urgently because this is happening for the second month now. FNB stated that they cannot help me.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2017, 09:11
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)