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zanele S

1 reviews | Active since Jan 2014

04 Mar 2017, 11:26

Unauthorized debit order

<p>FNB has taken yet another debit order from my account without any authorization, what a service from a world known bank! Kindly reverse that debit order and I demand a letter of apology!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2017, 11:37
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)