1 reviews | Active since Feb 2016

01 Jun 2016, 10:59

Unauthorized debit order

<p>Hi, an unauthorised debit order was deducted from my FNB account by Telkommobi. How does the bank allow deductions from an account without approval/consent from the account holder? Does this mean any company can start dedcuting from any account? </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2016, 11:29
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 934921.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)