LS
Lebogang S

1 reviews | Active since Mar 2009

25 Jan 2017, 11:44

Unauthorized Debit on my Account

<p>An amount of R2938.11 went off my check account with out anyone calling me and discussing this with me, the same thing happened in december where R1200 was deducted. This is all money from Bank charges from a closed platinum account and i left enough money for my debit orderes now FNB decided on their own without discussing with me to take almost R3000 from account without any communication. i am really not happy with this!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2017, 12:18
Official

Good day Ms. oligang

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***