NH
Nolwazi H

1 reviews | Active since Feb 2012

26 Nov 2015, 12:25

Unauthorized debit on my account

My account was debited R99.99 by Naedo Collection and I did NOT authorize this debit order payment. May I please be refunded my money, This whole scandal was on Fin24 just last week and banks are still NOT protecting us.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Nov 2015, 13:52
Official
Hello hnolwazi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 820699.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)