1 reviews | Active since May 2017

11 Nov 2017, 07:08

Unauthorized debit for agility

An amount was taken of my account this morning that I did not even use! I called and advised this was not me and is a debit order which I dont even have as this is my new account please investigate and contact me urgently! Seriously not happy. ********** 796

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Nov 2017, 08:40
Official

Hello Shahil-singh,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)