1 reviews | Active since Jan 2013
Unauthorized Debit FNB
I have just noticed that there is a debit of R120-00 from my account. The account is on minus. The deduction if is from PMT Honfree. I do not remember joining something like that. I don't know why FNB allowed this to happen without notifying because it is an amount that is more than R100-00. My account was on 00 because i knew that all my debit orders have been ordered. This is reckless from FNB because it has become a norm in my account every month to have this unauthorized debit orders. I think it is time i move my account. I cannot be every month monitor what is happen in my account. it means my account is not safe with you guys.
Good Day Ntshengedzeni ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ntshengedzeni ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
