AB
Agne B

1 reviews | Active since Feb 2018

25 Aug 2020, 11:37

Unauthorized debit

Fnb greenstone.. But fnb as a whole the worst service ever.. Even on the phone u hold for hours without help, u go to the branch to get assistant about unauthorised debit orders.. u have to be put on the line and you wait like forever. when its not even on your debit order list and u did not even accept that mandate.. FNB allows unauthorized people to deduct from my account... I'm very disappointed with their service I'm going to close this nonsense account.

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Replies (1)
AB
Agne B's update01 Sept 2020, 10:38
Reviewer Update
Thank you Hellopeter...i have been contacted by FNB and they reversed my money back to my account and stopped the debt but they can't confirm if it's won't happen again.