SS
Sasha S
1 reviews | Active since Apr 2013
17 May 2019, 10:37
Unauthorized debit
Good day I had an FNB credit card that was handed over to collections with no information about where or who the account is with.. On the 2 may my personal account was debited for an amount of R1530. 96 and today my youth account for my child was debited with an amount R992. 40 without notification.. Surely u can't debit twice in one month without notification and from a youth account that it not even linked to my credit card
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FNB (First National Bank)'s replyOfficial
17 May 2019, 11:40Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 May 2019, 11:40
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***