ZMM
Zoë Mrubata Mrubata

1 reviews | Active since Nov 2017

31 Aug 2018, 11:03

UNAUTHORIZED DEBIT!

I am very displeased to discover unathorized débit order from Mzansi went off on my account, I received an sms from this company last week twice and shrugged it because I’ve never had anything to do with Mzansi4more. Today R109 has been deducted, I am very disappointed that FNB my bank that I love and advocate for all the time allowed this to happen. How can we fix this, have this charge reversed and make sure this company doesn’t take any money from me?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2018, 11:59
Official

Good Day Zoë Mrubata Mrubata ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***