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Theresa V

1 reviews | Active since May 2015

03 Apr 2018, 16:06

Unauthorized debit

Since i last laid a complaint with FNB they said i was gonna get my respond last Thursday. Now is Tuesday ??really. 1st you put debit without my authorization then I must beg to get my money back. I want my money in my account please

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 16:28
Official

Good Day,

Thank you for bringing this matter to our attention.

I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FN Premier Resolution Centre and have requested that they be in contact with you.

Reference number ***NF was issued for your complaint

I do apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)