LD
Lauren D

1 reviews | Active since Oct 2016

25 Jun 2018, 16:57

Unauthorized amount deducted

Agreement was made with FNB loans department call centre, then a totally different amount was deducted off my account by a few thousands and now they have left me with hardly any money to pay my other accounts, put food on the table or pay school fees.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2018, 08:36
Official

Good Day Lauren Duncan,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Loans to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***