UNAUTHORIZED ACCESS TO MY PROFILE

This guy who was helping me made an credit enquiry without my consent it now showing on my credit report as if I have try to apply for a credit or something this enquiry is going to stay In my credit report for 2 years. This was done at Northgate Mall branch o years 5th April 2023 I need help. I only went to open an account the following day I've received an email from Experian stating that I have app**** for a credit at Fnb, so this guy he tried to apply for something without my permission.