1 reviews | Active since Mar 2017

04 Mar 2017, 12:45

Unauthorised transfer from my account

Item: FNB (First National Bank)
Rating: 1

<p>Fnb has transferred the amount of R7596.75 out of my account, claiming I have personal loan with them that I don't know of, how does someone just take someone's salary and not even making contact with that person, how is that person surpose to live.... I have made contact with the responsible person in connection regarding this, I was told that I shall not be getting a cent back... I need my money to be transferred into my account asap.... please contact me via email at ***@virgin active.co.za</p>

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

06 Mar 2017, 09:08

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply06 Mar 2017, 09:08

Official

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

06 Mar 2017, 09:12

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply06 Mar 2017, 09:12

Official

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

06 Mar 2017, 09:12

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply06 Mar 2017, 09:12

Official

Good day Mr. ivan-fortuin

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***