SS
Sipho S
1 reviews | Active since Feb 2012
25 Sept 2019, 17:01
UNAUTHORISED TRANSACTIONS IN MY BANK ACCOUNT
I would like FNB to explain transactions referenced Bank Your CH*** that I don’t understand and and didn’t authorize. It’s small amounts but I am concerned before they become big. They total R11.59 (17/08 - R0,50; 24/08 - R0,38; 31/08 - R1,76; 07/07 - R3,21; 14/09 - R0,96 and 21/09 - R1,07). I would like them all reversed back into my account.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Sept 2019, 10:56Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Sept 2019, 10:56
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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