MM
Mashadi M
1 reviews | Active since Jan 2013
08 Jul 2019, 19:50
Unauthorised transaction
I have an account with Fnb business account I went to a branch to enquire about adding someone as a beneficiary, I was given information that it will not affect my account as I did not want the person to transact on my account, I was paid money in my account and then she went on and requested a card from a different branch and cleaned out my account within a space of 2 hours and then when I go to the Bank they telling me that I have her the signing powers which I didn't now FINN is trying to pass the buck and not take responsibility for their negligence.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
09 Jul 2019, 09:26Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Jul 2019, 09:26
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
