MM
Malekate M

1 reviews | Active since Nov 2013

02 Feb 2016, 14:12

Unauthorised R99 Debit Order AGAIN!!!

My bank account was debited with a R99.99 which I have never authorised. These is over 10th time my bank account has had unauthorised R99 debit. It is costing money to reverse the debited money.<br> <br> Every time I call them to reverse those debited monies I'm being charged about R45 for the assistance, I pay R199 per month service fees but I think they are running a **** of deducting R45 per stop order reversals.<br> <br> FNB please stop giving people my money without authorisation. It is *****, open a police case if you can't stop those crocks unless your working with them to generate yourselves thousands of R45 .<br> <br> I'm paying a lot of money per month as service fee.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2016, 14:37
Official
Hello Malekate,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 860847.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)