PM
Palesa M

1 reviews | Active since Aug 2015

27 Jun 2017, 23:31

Unauthorised payments from my account

<p>I am very dissapointed with fnb.I am a former client of Absa bank, joined fnb this year January and already there are unauthorised payments from my account.I have banked with Absa for years and never encountered such a thing. and worse they don't even have a reference number. I would like to know... Is it expensive for fnb to provide notifications for every single transaction that happens from your account even when they are less than hundred Rand? And to makeatters worse I am unable to cancelle those payments online, I need to visit a branch. And I know a lot of people banking with fnb who experienced a lot of ********** activities on their accounts, I'm failing to understand why is it that easy to access fnb accounts. I really regret changing to them. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 10:08
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)