UNAUTHORISED MONTHLY DEBITS FROM THE COMPANY CALLED VODACOM

I have since been battling with unknown Vodacom debit order, it started with less than R50 2 debits per month. It escalated on the 02 April 2023 they debited R673.34 and I have requested a banker to reverse and block this company of which I had to pay R40 and R45 as charges for the bank service. On the 03 June 2023 the same company debited R1,138.34. Today I disputed yesterday's debit and the bankers were of no assistance as they didn't answer my questions, instead they kept on rerouting me. Another banker just sent a form she said I should fill it and contact service provider to stop debit, when I told her that I do not know this company she rerouted me. FNB you are failing us as your customers, please train your staff the importance of treating your customers with respect because we are not ornaments. It would be understandable if you are using robotic bankers who only knows to reroute based on configured triggers.