Unauthorised Money Grabbing

It's actually not funny anymore. This banks is simply going down the drain when it comes to customer support. Our local branch in Atlantis closed its doors and they put a converted container with 2 ATM's in our parking area. These machines are beyond problematic every few transactions it shuts down and swallows your card. I had my business account card swallowed on Saturday 30th July 2023 and to date no new card nor any communication from FNB whatsoever. Then this weekend my Fiance transferred money from her savings pocket to her cheque account to make some purchases at Shoprite etc. Yesterday can you belief they again charged my Fiance for the same purchases again. Yes duplicate payments taken. Now her account is in a minus. Who pays for these transactions fees etc. I HATE THIS F%%$@# BANK. There are many other issues I can list now but just HAD IT. Their RUDE call center staff epitomizes what SOUTH AFRICA is all about........