1 reviews | Active since Sept 2014
Unauthorised login!!!!
<p>This morning at 05:20 i get a message that i have logged onto my account which i obviouslyb hadnt!!</p> <p>I called the useless contact lot but they only work from 8, so in other words my account can be cleaned out but thats fine as we have to first wait for the very important fnb staff to decide to go to work</p> <p>The nonsense never ends with this mob, first they treat me like filth, freeze my account, block payments and now ***** is being commited, what a lot of idiots!!!!!</p> <p>Pathetic, really,</p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 992837
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 992837
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
I was called and told its probably my phone doing this on its own!!!!! Anyway while i was talking to them yet again a login message came thtough, there is obviously an issue withntheir security but as per usual with fnb its never their fault, im just waiting for my account to be cleaned out!! Shocking service
I was called and told its probably my phone doing this on its own!!!!! Anyway while i was talking to them yet again a login message came thtough, there is obviously an issue withntheir security but as per usual with fnb its never their fault, im just waiting for my account to be cleaned out!! Shocking service
Good Day
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.Kindly be advised that your comments have been escalated to the relevant manager to address an will be making contact with you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Good Day
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.Kindly be advised that your comments have been escalated to the relevant manager to address an will be making contact with you shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
I was called and told that they refuse to assist as i'm a huge risk to the entire banking world and that in effect i should rather take my business elsewhere!!!
I was called and told that they refuse to assist as i'm a huge risk to the entire banking world and that in effect i should rather take my business elsewhere!!!