1 reviews | Active since Dec 2016

09 May 2017, 17:09

Unauthorised deductions from my account

<p>I have received no further feedback, nor a refund of the money FNB deducted from my account without my permission, despite the formal complaint (ref nr 118****). I have tried phoning AGAIN as well as sending yet another e-mail AGAIN. Come on FNB!!! Pull your socks up and correct your mistakes!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2017, 08:36
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)