KN
Kenneth N
1 reviews | Active since Mar 2016
14 Mar 2016, 12:06
Unauthorised Deductions
Good Day <br> <br> FNB deducted Money from my Account on the about R78x4 on the 11 January for statements that i have never taken or requested from the Bank, I have internet Banking and i do not utilise most of the banking consultants service.<br> <br> Spoke to the Manager for the Branch beginning of February and until today she never came back to me with the issue.<br> <br> Please help, need my money back, the bank could not pick up who and whether this was resolved.
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FNB (First National Bank)'s replyOfficial
15 Mar 2016, 09:17Hello ntshwanekhp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888513.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888513.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Mar 2016, 09:17
Official
Hello ntshwanekhp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888513.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888513.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)