1 reviews | Active since Oct 2017
unauthorised deductions
I have had money deducted from my account for the second time within 2 months for a loan account that was terminated in 2015. I am very disappointed in the service offered as I have communicated on numerous occasions and am at no point compensated in anyway for the inconvenience FNB is putting myself and my family in. I am now in the position where I am unable to travel to work due to lack of funds and will experience additional losses due to negligence of FNB.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)