KM
Kehumile M
1 reviews | Active since Jul 2019
06 May 2020, 13:11
Unauthorised deduction solved
Great assistance by a consultant named Simon28/04/2020. He helped me with a query that i have been contacting FNB about on numerous occasions with calls and e-mails, being told i cant be assited with no valid explanation to my query. Just one telephone call with Simon i got my money back that was an unauthorised deduction.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2020, 17:24Good day Ms Moseneke.
I've received your compliment that you logged. Thank you so much for taking the time to compliment Simon.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
I've received your compliment that you logged. Thank you so much for taking the time to compliment Simon.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply07 May 2020, 17:24
Official
Good day Ms Moseneke.
I've received your compliment that you logged. Thank you so much for taking the time to compliment Simon.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
I've received your compliment that you logged. Thank you so much for taking the time to compliment Simon.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
Best regards,