VL
Vincent L

1 reviews | Active since Jun 2018

26 Jun 2018, 10:03

unauthorised deduction

Fnb Loans has become my worst nightmare right now. On the 21st June they deducted money from my account without my consent and when I complained it was reversed back to my account. Today which is 5 days later they went into my account and deducted money again without my authority.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2018, 10:15
Official

Good Day Vincent Letsheleha,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Loans to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***