TM
Tiisetso M

1 reviews | Active since Mar 2015

09 Mar 2015, 16:11

Unauthorised deduction

whoooala R330 has been deducted from my account, for what i dont know. Their customer service line doesn't go through. I want my money back or else i will go somewhere. Now i actually start to believe the stories everybody complaining about you guys. I AM SO DISGUSTED, SOME OF US ARE TRYING TO EARN A LEAVING WITH THE LITTLE WE GET.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 07:57
Official
Hello titimoloi24,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 642046.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)

Best regards,