Unauthorised debt from a *******

<p>On 13 March 2017, I tried to purchase ticket on website which I thought was ticketpro. To my dismay and after numerous attempts it was not. The company in question is Viagogo, the tickets I had purchased on their website indicated the finally payment was +/- R3000 but they debited +/- R10 000. To correct the error I called the company sending various email only to realise that it is using a automated service which did not assist. I subsequently contacted my bank (FNB) to reverse the transaction. FNB after numerous emails and calls the money was reversed and back into my accoount. I had indicated to FNB to kindly block Viagogo from making any debts to my account or them to authorise anything/ debt from my account to Viagogo. FNB had indicated that this shall be done.</p> <p> </p> <p>To my surprise 13 April 2017, Viagogo has yet again debts now R11000 from my account. I am not sure why FNB has allowed this company which I had inform them (FNB) that this is a ********** transaction and its ****. I have debts that need to paid or authorised debts that need to come out of my account now R11000 gone. I dont understand why this bank why so negligent with this authorisation as I didnt even receive a call from FNB to authorise a payment as this is a large amount.</p> <p> </p> <p>All I want is my money bank TODAY and to swiitch banks. FNB YOU HAVE BEEN VERY NEGLIGENT WITH PEOPLES MONEY!!!</p>