1 reviews | Active since Sept 2014
unauthorised Debits causing mag unpaid charges
I have 3 mag unpaid charges on my account for debit orders that didnt go through, note that this account is in the process of being closed 1 With Telkom mobile - I changed the banking details with them to debit the new account and not the account debited 2 DSTV - I long cancelled the services with them so I should not be getting debited 3 Transunion not even sure what I am being debited for here...
I am ohk with Scenario 1 as I understand that change of debit orders apparently takes forever to action and will have to do a manual payment from the 'active' account in the meantime , however I want to dispute 2 and 3 and the charges related as these should not be going off on my account... neither is the R200 Mag unpaid charges related to these
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)