FP
Fundiswa P

1 reviews | Active since Mar 2013

23 Nov 2015, 15:13

UNAUTHORISED DEBITS

I am mortified that I am again a victim of these un authorised debits. I have checked my account from as far back as March this year I have been debited with amounts of R99 or R98 by companies I have never authorised. This month it even caused my account to go into negative and FNB charged dishonour fees. I the debits come from Eennasie, Sage wise, Mutual Direct, J&A Soluti... I get three of these collections a month. FNB I am now contemplating on closing my accounts with you as I cannot deal with my account being compromised like this. Please help urgently and further reverse the charges for the dishonoured debits.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2015, 15:49
Official
Hello fundip,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 818187 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)