FP
Fundiswa P
1 reviews | Active since Mar 2013
23 Nov 2015, 15:13
UNAUTHORISED DEBITS
I am mortified that I am again a victim of these un authorised debits. I have checked my account from as far back as March this year I have been debited with amounts of R99 or R98 by companies I have never authorised. This month it even caused my account to go into negative and FNB charged dishonour fees. I the debits come from Eennasie, Sage wise, Mutual Direct, J&A Soluti... I get three of these collections a month. FNB I am now contemplating on closing my accounts with you as I cannot deal with my account being compromised like this. Please help urgently and further reverse the charges for the dishonoured debits.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
23 Nov 2015, 15:49Hello fundip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818187 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818187 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 15:49
Official
Hello fundip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818187 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 818187 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
