1 reviews | Active since Aug 2018
Unauthorised debits
I am constantly having to cancel/block unauthorised debits from my account. The latest one from a company called USIZO247. This company allegedly got my details from a "National consumer database", whatever the hell that is. This debit order cannot be reversed online which means I have to go into the bank and then queue to reverse the debit order for which FNB will charge me. I have tried a number of times to try and inquire how FNB validates these debits without any response. I am starting to think FNB is in on these ****s with these **********.
Good Day Reabetswe Mogoswane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Reabetswe Mogoswane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***