sS
sunshine S

1 reviews | Active since Jan 2014

11 Jul 2018, 09:32

Unauthorised Debits

There is this Iziphi debit coming off accounts for R299 and from the other reviews l have seen it seems it has been happening for months now. l woke up today with an sms for that Iziphi R299. It seems FNB does not care about our accounts security or privacy as it should by now solved that problem seeing that a lot of people have disputed the debit. This makes me wonder if its not FNB behind the debit or someone in the IT department. l personally have had to dispute more than 7 unauthorised debits from my account this year. Where is our Security?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2018, 09:47
Official

Good Day Mercy,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***