1 reviews | Active since May 2016
Unauthorised debits
Its so sad that we entrust our money to banks but at the same time banks do nothing to protect our money from those who try and ***** it,last month I got an unauthorised debit from Asicom and fortunately there was no money in my account but due to the failed debit order I was charged R99 then this month again another company tried to debit (Easydebit) and again there was no money in my account and was still charged for the bounced debit...its high time banks do something to verify these debit orders and make sure their customers are protected, we can’t be paying for bounced debits that we know nothing about,this is unfair on the banks clients, no we can’t live like this honestly
Good day blessing1981 ,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good day blessing1981 ,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
