LM
Lucky M
1 reviews | Active since Aug 2025
26 Aug 2025, 19:35
Unauthorised debit orders without traceable reference
Unauthorised debit order of cb once off payment -*** at fnb.15 transaction went off on 23 August 2025,Assist to trace those people and as I want them to pay back the money.FNB is unable to see who are they.Fnb ask me to wait for 40 days to investigate.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Aug 2025, 09:11Good Day Mr Lucky Hlengani Mashimbyi
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply27 Aug 2025, 09:11
Official
Good Day Mr Lucky Hlengani Mashimbyi
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,