JM
Johannes M

1 reviews | Active since Nov 2009

15 Sept 2015, 12:39

unauthorised debit orders under R100

I have in the past year been getting random debit orders on my bank account under R100. when I go through my bank statement there will be some company I do not recognise debiting my account for amounts lower than R100, recent one is R99.99, I would then call the number on the transaction details and they will then refer me to another company, this time I was referred to J&A Solution tel: ***, ***, who said that they are running debits on behalf of telemarketing companies (I never buy from telemarketers) they would then promise to return my debits, lady Janet at J&A promised this.<br> <br> My problem is, why is FNB letting unauthorised debits through? this is now the 5th time and I'm rather tired of this. <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Sept 2015, 13:06
Official
Hello mphagajoe,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to The Relevant department who will provide you with feedback.

The reference number is 760508.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)